| January 29, 2025

Amy Moyer-Carey

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Amy Moyer-Carey, the Chief Operating Officer for InnovaCare Health, is a results-focused leader with over 20 years of experience driving transformation in healthcare organizations. She specializes in combining process improvement with technology implementation, automation, and team development to build high-performing teams and foster a collaborative culture across internal and external stakeholders.

Amy began her career at Pennsylvania Blue Shield and Keystone Health Plan East, where she worked in provider support roles and quickly advanced into leadership positions. In 2005, as Medicare Part D plans were introduced, she led operational and technology teams to streamline and automate processes in areas like grievances, billing, reconciliation, and enrollment.

Later, at CVS Caremark, Amy successfully led large operational teams and spearheaded transformations that improved patient and prescriber outcomes, while reducing costs. Her leadership impacted 135 million members, 32 million contact center interactions, and a $450M P&L. Amy was awarded the prestigious CEO Award in 2018 for operational excellence, quality improvements, and saving $25M in operating expenses. In 2019, her leadership contributed to perfect results in 17 CMS Program Audits.

In 2023, Amy joined InnovaCare Health, where she successfully led the migration to a unified EHR system and the centralization of patient-facing services like Contact Center, Referral and Auth Management, and Retention. As Chief Operating Officer, Amy currently oversees Clinical Operations, Referral Management, Contact Center, Revenue Cycle Management, and other shared services.

Amy is a Master Six Sigma Black Belt and holds a Bachelor of Arts from Duquesne University.

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