MMM receives Puerto Rico's only 4.5-star quality rating, sets standard for coordinated care - InnovaCare Health
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MMM receives Puerto Rico’s only 4.5-star quality rating, sets standard for coordinated care

San Juan, P.R. – Orlando González, Esq., president of MMM, announced today that MMM Healthcare, with its two HMO contracts, is the only health plan in Puerto Rico to receive 4.5 stars, out of 5, in the Centers for Medicare and Medicaid Services (CMS) ratings program for 2020 — setting once again the highest standard of health care for the island’s Medicare beneficiary population.

“We have attained the goal of being the only plan to keep its 4.5 Stars, which ratifies our consistency in the quality of the services offered to our members throughout the years. While we acknowledge the federal quality measurement program’s complexity and strictness, this accomplishment confirms that quality continues to be our priority,” expressed González.

González explained that reaching 4.5 stars for the third time allows the healthcare plan to receive additional funding that will become direct advantages for MMM members as services and improved benefits in their coverage. This fund granting as a result of CMS’s evaluation of the plan’s quality of services will be available for year 2021.

“As leaders and the first Medicare Advantage health plan established in Puerto Rico, we feel the responsibility of keeping the highest standard in providing services for the members. This achievement is, without a doubt, the outcome of team work with our providers, doctors, and our members’ own willingness, to take responsibility of their health,” stated the president.

MMM was the first plan to reach a 4.5-star rating and is the first company that has been able to keep this classification for the third year in a row. Nationwide, these results place the company in the top 10% of all of the Medicare Advantage plans contracted with CMS.

As part of the evaluation, MMM attained 5 stars in preventive clinical care measures and stood out in the metrics related to the plan’s administrative operations focused on the level of quality of the services provided to patients. It also stood out island-wide for its superb level of pharmacological management.

About MMM Healthcare

MMM Healthcare, LLC (MMM) is the leader and pioneer health plan in the Medicare Advantage segment for Puerto Rico. Nationwide, MMM and its holding company, InnovaCare are among the ten first health plans for Medicare Advantage, based on total membership. Focused on prevention and wellbeing of their Medicare and Medicaid beneficiaries, MMM has transformed the patient experience, by implementing specialized programs that embrace the coordinated care in both physical and mental health. With more than 10,000 healthcare providers, and more than 12 regional offices in the island, MMM has being recognized multiple times by both state and federal organizations. For more information about MMM, access:

Nationwide ranking extracted from results reported by CMS in HPMS. MMM Healthcare, LLC, is an HMO plan with a Medicare contract. Enrollment in MMM depends on contract renewal. Results obtained in the 2019 Star Rating Program for the plans H4003 and H4004. Every year, Medicare evaluates plans based on a 5-Star rating system. For more information, please refer to


About InnovaCare Health

InnovaCare Health improves the lives of members and physicians through innovative solutions for value-based healthcare. In each unique market the company serves, InnovaCare works across the healthcare ecosystem – with patients, providers, payers and other partners – to increase access to high-quality, affordable care.

Based in Fort Lee, N.J., InnovaCare has been on the forefront of value-based care for more than a decade, distributing risk and developing proprietary technologies to inspire patient and provider engagement. Through an integrated portfolio of health plans, medical service organizations, clinical networks and more, the company manages nearly 500,000 lives, including more than 100,000 dual-eligible beneficiaries. InnovaCare’s Medicare Advantage plans have received NCQA accreditation and 4.5-star quality ratings from the Centers for Medicare and Medicaid Services (CMS).

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